We always have our customers in mind. And with that said, we are rolling out our RBX Rewards program to show you our appreciation and offer you more benefits for shopping with us.
KEEP CLIMBING!
Once you join, you'll automatically be enrolled in our Preferred tier. As you earn more points throughout the year, you'll move up in the tiers and receive even better rewards!
PREFERRED
0 - 4,999 POINTS
5 points per $1 spent
ELITE
5,000 - 9,999 POINTS
7 points per $1 spent
X-TREME
10,000+ POINTS
10 points per $1 spent
WAYS TO EARN POINTS
5 / 7 / 10 points
for every $1 you spend*
1K / 1.5K / 2K points
on your birthday*
200 points
create a profile
25 points
like us on
25 points
follow us on
*Points earned are based on your tier
WAYS TO SPEND POINTS
100 Points = $1
Redeem and apply points towards your purchase anytime you want!A minimum of 300 points are necessary per purchase.
FREQUENTLY ASKED QUESTIONS
What is this?
This is our way of showing our appreciation. You'll earn points for activities on our site, like referrals and purchases. You can use them to earn discounts off purchases. You can use them to earn discounts off purchases, so the more you collect the more you save.
Who can join?
Anyone with an account is automatically enrolled.
How do I earn points?
To see all the ways you can earn points, see section Ways to Earn Points.
How do I view my points balance?
You point balance is on every page in the top bar.
How do I redeem my points?
If you have enough points, you can redeem them for a reward and apply the reward during checkout.
Is there a limit to the number of points I can earn?
Yes, 1500 points.
What do the 'approved', 'pending' and 'cancelled' statuses mean?
Approved: These points can be redeemed on rewards immediately
Pending: These points need to be verified before you can redeem them. This typically applies to purchases and referrals
Cancelled: These points will not be added to your account. For example, this will happen if you cancel a purchase (the points will change from pending to cancelled)
Pending: These points need to be verified before you can redeem them. This typically applies to purchases and referrals
Cancelled: These points will not be added to your account. For example, this will happen if you cancel a purchase (the points will change from pending to cancelled)
Why did my account balance go down?
You, or someone you referred, cancelled and will be removed from your account.
I completed an online activity but didn't earn points!
It can sometimes take a few minutes for us to process your activity and provide your points.
Can I use my points during checkout?
Yes. Please note a minimum of 300 points are needed per purchase and a maximum of 1500.
How do I leave the program?
If you no longer wish to earn points, please contact us and ask to be unenrolled. We'll unenroll you and you will lose ay points you have accrued.
What happens if I leave and decide to join again?
Just contact us and we'll re-enroll you. However, your point total will begin from zero.
Where can I report a problem or give feedback?
Please email us at [email protected]