We want you to be fully satisfied with your purchase, if you are not satisfied and would like to return a Full-Priced item please follow the policy guidelines.
In order to receive a refund on your purchase, your return must meet the following conditions:
- Items must be returned within 14 days of delivery.
- Merchandise must be returned unused and unwashed, with original hangtags. All items are subject to inspection
*Please note: All items marked as "Clearance" are final sale and not returnable. Undergarments are not eligible for return or exchange. We do not accept returns from 3rd party retailers, only for items purchased on rbxactive.com. Outgoing shipping charges are not refunded. We do not offer free return or exchange shipping for international orders.
Processing a Return
To process a return or exchange please visit our returns processing page (link below), enter your order number and email address, then select the items you would like to return and a prepaid return label will be generated for you.